Michigan Medicine UX Consulting

Supporting clinical decision making for doctors


Project Type: Interaction Design Course Project

Focus: User Research, Product Strategy, Product Design, Inclusive Design

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The Challenge:

Heart failure is the most common hospital discharge diagnosis among older adults in the United States. Strikingly, over 40 percent of patients are readmitted within 1-year following their first admission for heart failure. As a result, the management of heart failure patients is evolving from the traditional model of face-to-face follow-up visits toward a proactive real-time technological model of assisting providers to more efficiently care for patients in the community.

The Solution:

Michigan Medicine's Cardiovascular Department asked us to help them establish a user-centered electronic health record clinical decision support application for heart failure with the end goal of improving patient care. As it stands now, care physicians are having difficulty finding vital patient information in a timely manner which diminishes patient care. We wanted to create a more intuitive and easy to use system that supports clinical decision making.

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Role: UX Researcher and Product Designer

Collaborators: Alice Huth, Dominique Roitman, Emily Cutting, Juliet Mandell, Melissa Newman, Molly Wu, Rinette Korea, Tara Wilkenson

Timeline: 4 Weeks

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Michael Barsky